Products except Luxury or Premium: All the products of the brand are available for a limited time only. Once sold out there is a very rare possibility for the item to be restocked.
Luxury or Premium Products: All the products in luxury and Premium category are available for the limited time. Once the item is sold it will not be restocked.
Due to COVID – 19 protocols product shipment will take longer than usual.
Orders are completed within 5-6 business days of purchase, however may be delayed during sale times or when new drops are released. This can take anything from 8 to 10 business days.
On all international orders, please allow an additional 7 business days for duties and customs clearance.
Please keep in mind that delivery times to other countries cannot be guaranteed. All orders may be delayed by the courier and/or customs.
CUSTOM AND DUTIES
RusHush is not liable for any import charges, customs fees, or taxes imposed on foreign shipping; these are the buyer's responsibility. We are unable to provide a cost estimate because these fees differ by country.
RusHush does not calculate or apply these fees. If you have any questions about the charges, please contact your local customs office.
CANCELLING OR CHANGING YOUR ORDER
We work swiftly to complete and dispatch your order at RusHush, thus we are unable to make any modifications once you have placed your purchase. Before making a purchase, please double-check that the goods in your order and your address are correct. If you have any questions, please EMAIL, DM, or CHAT with us before placing an order.
RETURN POLICY - SALE AND DISCOUNTED MERCHANDISE
All site-wide sale periods and reduced purchases are FINAL SALE, and anything purchased during these times are not available for return or exchange.
RETURN POLICY - REGULAR PRICED MERCHANDISE
- Refunds are not available for returned items.
- Before being mailed out, all orders are subject to a processing wait of 2-3 business days. This can take anything from 3-6 business days during sale periods.
- All returns must be returned in the same condition as when they were received (unwashed and unworn and undamaged; no deodorant, perfume, make-up stains, hygienic sticker is still on etc.).
- Any return that shows evidence of wear or does not satisfy the aforementioned conditions will be rejected.
- Your original shipping expenses, taxes, and/or Route Shipping Insurance will not be repaid if you return the item.
- Orders are subject to customs. The custodian is responsible for any tasks linked with overseas orders.
If you have any questions about your order or need it by a specific date, please email us at with enough time to allow for shipping, and we will try our best to get it to you on time.