Timeline
At RusHush, we understand the importance of timely delivery and keeping our customers informed. This timeline will provide you with an overview of the different stages involved in the process, from placing your order to receiving your items.
Order Processing:
Once you have placed your order on our website, our team begins the process of preparing your items for shipment. This includes carefully selecting and packaging your products to ensure they arrive in perfect condition.
Processing Time:
Our standard processing time is 2-3 business days. During sale periods or when new drops are released, this may take anywhere from 3-6 business days. We appreciate your patience during these busy times as we strive to maintain our high standards of quality and service.
Shipping Options:
We offer two shipping options to meet your needs:
Standard Shipping:
This option typically delivers orders within 10-12 business days of purchase. However, please note that during sale times or when new drops are released, delivery may take anywhere from 14 to 15 business days. We recommend selecting this option if you are not in a rush to receive your items.
Express Shipping:
If you need your items sooner, we offer an express shipping option that delivers orders within 6-7 business days. This is a faster and more expedited shipping method for those who require their items urgently.
Delivery Times:
Delivery times may vary depending on the shipping option you choose and your location. While we provide estimated delivery dates at checkout, please keep in mind that these are only estimates and may be subject to change. We work closely with our shipping partners to ensure timely delivery, but external factors such as customs clearance or unforeseen delays can occasionally impact delivery times.
Order Tracking:
Once your order has been shipped, you will receive a tracking number via email. This tracking number allows you to monitor the progress of your shipment and see its delivery status. We recommend regularly checking the tracking information for the most up-to-date details on your order's whereabouts.
Contact Us:
If you have any questions about our timeline or the status of your order, please do not hesitate to contact us. Our customer support team is available to assist you and provide any necessary updates. You can reach us at info@rushush.com, and we will respond to your inquiry as soon as possible.
Thank you for choosing RusHush. We appreciate your trust in our brand and look forward to delivering a seamless shopping experience.